WHY ROOFING GUARANTEES MATTER
As a homeowner, it’s perfectly sensible to have your priorities in order when it comes to your roof, including the choice of contractors and, of course, the price. What good are guarantees if the roofer can’t get the job done to your satisfaction? Do they really matter?
Too Good to Be True?
A guarantee is only as good as the trust you’re willing to put into your roofing contractor. Cowboy contractors often lack the expertise, qualifications, and insurance required to get the job done, so this means they’ll often be far more willing to give you low-ball offers that seem too good to be true – and they probably are.
If you’re going to put your trust into a roofer, the guarantee starts to make a lot more sense since you can rely on the contractor to get the job done to your satisfaction. How can you trust your contractor? Telltale signs of a reputable contractor include:
- A web domain with quality content (blogs, service pages, etc.): cowboys may be able to create a simple landing page, but they often lack the commitment to put together a quality website showcasing their work.
- A decade or more of experience: if your roofer has plenty of experience in roofing, they understand that their reputation is on the line should anything go wrong and they do not mitigate their risk or fix the problem to your satisfaction.
- Choice of materials: if your roofer is using the appropriate tools and materials to build, repair, or replace your roof, you’ll experience the full benefits of a well-built roof. Contractors looking to lower their budget by using low-quality materials without your consent should be avoided.
- Testimonials: satisfied customers often willingly write praise and positive reviews for a job well done, but you can bet your dollar that a shoddy roofing job will get even more attention on social media. Carefully read testimonials from previous customers, and if in doubt, request that the roofer provide you with customer contact information (so long as the customer consented) and ask them directly for their opinion on the roofer.
When Guarantees Matter
Following on the previous points, guarantees kick in to provide additional assurance to customers that the roofer is committed to providing you with a quality service that is to your satisfaction.
Even with the best of intentions, many things can go wrong after your roof’s been repaired or replaced. Sometimes, it’s simply beyond the control of the roofer (falling trees, storm damage, etc.), but other times it’s something the roofer can and should attend to. Guarantees that clearly list what the roofer will do for you are your first recourse in these instances.
Our Guarantees to You
At Roof Guard Roofing, we guarantee the following:
- All materials and workmanship come with a 10 year guarantee. If something goes wrong in the 10 years from construction, we’ll come and rectify it to your satisfaction.
- We guarantee timely and courteous customer service.
- We guarantee that we will commence work on the agreed upon date. For whatever reason aside from wet weather or emergency events, if we fail to uphold this guarantee, you are eligible for a 5% discount.
- We guarantee we will provide you with an accurate, reasonable job estimate.
- We guarantee we will undertake all reasonable due diligence to protect your property.
Roof Guard Roofing
We are confident that you’ll be satisfied with the quality of our service, but rest assured that at Roof Guard Roofing we take our guarantees seriously. Get in touch with us today and receive a no-obligation quote for your roof.